new
improved
fixed
General Availability Updates
What we've been up to
On August 3rd, Lexful reached general availability. The weeks since have been about making Lexful the place your whole team can move to: bring your IT Glue or Hudu tenant across with everything attached, keep it in sync with your PSA, RMM, and find anything you need, including what's inside your attachments, in a couple of keystrokes.
Highlights
Migrate from Hudu or IT Glue with everything intact using the importer app
- You can now import a Hudu tenant end to end: assets, file attachments, inline images, contacts, and related items, including relationships that cross organizations. IT Glue imports bring SSL certificates and domains across with their dates, so expirations show up in Lexful on day one, and IT Glue "tag" fields land as live links to the referenced asset instead of plain text.
- Note: Hudu imports require the Lexful migration app 0.3.5 or later. The app now checks for updates on launch, lets you choose your region (US, AU or EU), and stores your IT Glue key in Lexful rather than on a technician's machine.
Warehouse: A new integrations engine for your PSA, RMM
- ConnectWise PSA, Autotask, HaloPSA, NinjaOne, ConnectWise RMM, N-able N-central, Datto RMM now feed Lexful through a rebuilt integrations engine that we call "Warehouse". Test the connection before you configure anything, follow the helper text on every setup card, and map types and statuses with clear guidance: uncategorized records never sync silently, and you see expected record counts before you save a filter. Sync now helps you kick off the sync and watch it populate.
- Organizations, contacts and devicesin Lexful mirror the source, including deactivations and deletions. Inactive HaloPSA users show as inactive, a nightly reconcile archives records deleted at the source, and the same company arriving from two integrations merges into one record instead of two.
- NEW Data Sync setup flow that lets you choose exactly what syncs into Lexful.
Search inside everything
- Search now indexes the contents of your attachments and documents for every account. No flag, no opt-in. Type into Ctrl/Cmd+K delivers keyword matches first, then documents that answer your question with different words, and no slowdown.
- Tip: Ctrl/Cmd+K opens search from anywhere in Lexful.
Ask Lex: interruptible and honest
- Ask Lex can be stopped, tells you when it fails, summarizes tool activity to keep chat output clean, and reaches other tools via MCP (Liongard the first certified MSP connector).
Improvements
Assets and records
- Double-click any row to open the full asset; single-click still opens Quick View. Cmd/Ctrl+click opens it in a new tab.
- List views are shareable: filters, sort, search, tags, organization, the archived toggle and paging all live in the URL.
- Copy or move assets between organizations in bulk. Handy for consolidating duplicate orgs.
- Permanently delete archived assets.
- Group fields into sections in the asset type builder; detail views follow the grouping.
- Reference fields display values in list views, respecting display order.
- Pickers now distinguish same-named assets.
- Reorder grouped asset tables directly from the asset list page.
- Expirations view refinements.
- Tag management: pagination, cleaner removal, and tags offered only where they apply to the asset type.
Documents and files
- Preview attachments in the browser: PNG, PDF, CSV, LOG, DOCX and more. No need to download the file.
- Export an operations manual as PDF, or raw data as CSV, per organization, with secrets flagged. Now available to every account.
- Print a single document with a clean, navigation-free view.
- Paste images straight into documents. Large pastes now save reliably.
- Navigating away from an unsaved document prompts to ensure data is not lost.
- Attachment size limits are shown up front.
Security and administration
- License status is visible on the organizations list, and read-only or disabled organizations are enforced consistently in Ask Lex and the API.
- Unified sign-in screens with a proper error page.
- Browser password managers can no longer capture Lexful-managed shared credentials.
- Audit log: clearer UI, and archive vs. delete are now distinct events.
Integrations
- Asset detail has a Sources tab showing where each record came from and when it last synced.
- HaloPSA custom-field mapping.
Fixes
- Migration· An IT Glue API change caused missing assets and incorrect passwords on import. Fixed in migration app 0.3.0.
- Migration· Broken or missing images in flexible assets and documents after import.
- Migration· Duplicate "self" organizations when migration and integrations disagreed on which org is your MSP.
- Sync· N-central devices missed by pagination.
- Sync· HaloPSA customers with no status disappearing from filters.
- Sync· No more duplicate organizations across integrations
- Sync· Shared contacts archived out from under a live sync.
- Ask Lex· Requests that failed silently, the root cause of stuck bulk asset creation.
- Editor· Nested lists; images not visible in read mode.
- Lists· Date off-by-one in list view; bulk-action button hidden behind dropdowns; hidden-column indicator on wide tables.
- Asset types· Builder fixes, License asset fields now editable, Interface Notes surfaced, Internet/WAN location mapping.
- Account· Account switcher beyond 100 accounts; partner logos in dark and light mode.
- Sign-in· Redirect only after successful authentication; MCP OAuth redirect.
- Stability· Faster page loads and a round of reliability and security hardening behind the scenes.