Oct. 15, 2026 — Your clients in focus. Your access explained.

Stay with the client you’re working on. Shape the workspace around your team. See why someone can access a record.

This update brings more clarity to the places you spend your day: organization workspaces, shared passwords, attachments, and administration. We’ve also worked through more of your feedback on the little interruptions—filters that disappear, images that take too many clicks, and settings that are hard to find.

Open an organization and keep its work together.

The organization workspace brings into one place. Move between the client’s records and supporting information while keeping the organization context in view.

Need another client? Use the organization selector, or choose to return to the directory. Search and filter by status, type, tag, or license, then scroll through the results as more organizations load. The directory remembers your filters and position in this browser, so returning doesn’t mean starting over.

Your service desk and your operations team don’t always need the same starting point.

let admins arrange sidebar shortcuts and set the asset types shown by default on Assets. Create shared profiles in , choose an account default, and assign profiles to users or groups.

Keep a fixed selection of asset types, or include everything except the types you exclude. On Assets, users can switch between and when they need the wider picture.

Profiles organize the workspace. They don’t change permissions, grant access, or prevent someone from opening a record they’re already allowed to use.

A sharing setting is useful. An explanation is better.

Open a record’s tab and expand to inspect its configured access. Browse the access paths or search for an account member, then select the person to see their access result and permitted actions.

The explanation distinguishes organization access from direct sharing, groups, and applicable folder or tag grants. You can see how the configuration fits together without treating everyone in a group as automatically able to read the record.

This shows configured access, not a history of who opened the record. Sign-in, network, and external vault restrictions still apply.

The same credential can work across several websites. It shouldn’t need several password records.

Add multiple website URLs to a single password. The first is the primary URL; the others stay with the same credential and history. Quick views show the primary link, with to expand the rest when you need them.

Open or copy the website you want, then collapse the list to keep the record compact.

Network diagrams, rack photos, screenshots—sometimes the attachment is the detail you need.

Records now show a compact image gallery on Overview, with a count when more images are available. Select a preview and browse with the previous/next controls or your keyboard’s arrow keys.

The tab keeps the full gallery and file actions together. Other files remain in the attachment list, and images without a thumbnail can be opened with .

We’ve brought related tools together:

The catalog also makes partner integrations easier to discover. Open a Lexful setup guide or the partner’s documentation directly from its card. These integrations are configured in the partner’s product; opening a guide doesn’t connect an account or start a sync.

Find the right integration guide → · Configure connectors →

Search , narrow the time range and filters, and use the activity chart to spot when events occurred. brings one user's recorded activity into a timeline. Export matching logs as CSV or JSON when you need to review them elsewhere.

Bring an existing text or rich-text field into . In , choose for a monitored date, then enable the Notes column in Expirations. Review renewal instructions alongside the due date without maintaining another copy.

The integration catalog separates saved connections, available integrations and coming-soon entries. Where early-access setup is offered, save credentials and explicitly opt into syncing when available. A coming-soon listing does not mean sync is already running.

Personalize your lists → · Manage API keys →

Your screenshots, requests, and everyday frustrations help us choose what to improve next. Keep telling us where the work takes too many clicks or where the explanation could be clearer.